1. Who we are
This website (morinproperties.ae) is operated by Morin CityBeats Properties L.L.C., a real-estate brokerage registered in Dubai, United Arab Emirates (“we”, “us”, “our”, “Morin Properties”). We are the data controller for the personal data described in this policy.
You can reach our team for any privacy question at [email protected] or +971 50 866 8122.
2. What information we collect
2.1 Information you give us
When you fill in a form on the site (property enquiry, consultation request, EOI registration, contact form, newsletter opt-in, callback request) we collect the details you provide, typically: name, phone number, email address and the message or property reference you submit.
2.2 Information collected automatically
We automatically collect limited technical data when you visit:
- IP address, approximate location and device/browser type
- Pages viewed, referring URL and time spent
- Anonymous interaction events (clicks, scrolls, form starts)
2.3 Cookies and similar technologies
We use a small number of cookies and browser-storage entries to keep the site working (session, security, language) and to measure how it's used. You can clear them at any time from your browser settings.
3. How we use your information
We process your personal data for the following purposes:
- Responding to enquiries and arranging property viewings, consultations or EOI registrations
- Sending follow-up communication directly related to a property you asked about
- Improving the website, content and search experience based on aggregated usage analytics
- Detecting and preventing fraud, abuse and security incidents (including via reCAPTCHA)
- Complying with our legal, regulatory (DLD/RERA) and accounting obligations
Our lawful bases under the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) are: your consent (forms and opt-ins), the performance of a service you requested, our legitimate business interest in operating the site, and compliance with applicable law.
4. Sharing your information
We do not sell your personal data. We share it only in the following limited cases:
- Our agents and staff, so they can follow up with you about the property or service you enquired about
- Trusted service providers who help us run the site (hosting, email delivery, analytics, anti-spam) under appropriate confidentiality terms
- Developers and project owners when you explicitly register interest in their off-plan project (EOI)
- Authorities and regulators (e.g. DLD, RERA, UAE law enforcement) where we are legally required to disclose information
5. Third-party services we use
The site uses the following third-party services. Each has its own privacy policy, which we encourage you to read:
- Google Analytics & Google Tag Manager — aggregated usage analytics
- Google reCAPTCHA — spam and abuse prevention on forms
- Cloudflare — content delivery, DDoS protection and basic web analytics
- Hostinger — infrastructure hosting
- Google Maps — embedded maps on property detail pages
- WhatsApp — outbound chat link (your conversation is governed by Meta's privacy terms)
6. How long we keep your data
We keep enquiry and lead records for as long as we have an ongoing client relationship with you, plus a reasonable period after to comply with our legal and regulatory obligations (typically up to seven years for transactional records, in line with UAE accounting rules). Aggregated analytics data has no individual identifier and is retained for trend analysis.
7. Your rights
Under UAE PDPL you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention)
- Restrict or object to certain processing
- Withdraw consent at any time
- Receive a copy of your data in a portable format
- Lodge a complaint with the UAE Data Office if you believe your rights have been infringed
To exercise any of these rights, email [email protected]. We aim to respond within 30 days.
8. Security
We use reasonable technical and organisational measures to protect your data: encrypted connections (HTTPS/TLS), role-restricted access to our internal systems, application firewall (ModSecurity), regular software updates and audit logging. No system is perfectly secure, but we treat data protection as an ongoing operational priority.
9. International data transfers
Some of the services we rely on (analytics, hosting, anti-spam) are provided from outside the UAE. Where we transfer personal data internationally, we rely on adequacy decisions or contractual safeguards equivalent to UAE PDPL standards.
10. Children
The site is intended for users aged 18 and over. We do not knowingly collect personal data from children. If you believe a child has submitted information, please contact us so we can delete it.
11. Changes to this policy
We may update this policy from time to time. The “Effective date” at the top reflects the most recent revision. Material changes will be highlighted on the site for a reasonable period before they take effect.
12. Contact us
Morin CityBeats Properties L.L.C.
Email: [email protected]
Phone: +971 50 866 8122
Website: morinproperties.ae/contact